Used 2020 NissanKicks SR

On the Lot
at VICTORVILLE CADILLAC
    Exterior Color
    Cayenne Red Super Black
    Interior Color
    Charcoal
    Odometer
    98,278 miles
    Transmission
    CVT with Xtronic
    Drivetrain
    FWD
    Engine
    1.6L 4-Cylinder DOHC 16V
    VIN
    3N1CP5DV6LL578254
    Stock Number
    252023A
    Nissan Kicks
    • CARFAX 1-Owner Good Value Badge

    Included Packages & Accessories

    • 6 Speakers
    • AM/FM radio: SiriusXM
    • Radio data system
    • Radio: AM/FM Audio System
    • Air Conditioning
    • Automatic temperature control
    • Rear window defroster
    • Power steering
    • Power windows
    • Remote keyless entry
    • Steering wheel mounted audio controls
    • Traction control
    • ABS brakes
    • Dual front impact airbags
    • Dual front side impact airbags
    • Front anti-roll bar
    • Front wheel independent suspension
    • Knee airbag
    • Low tire pressure warning
    • Occupant sensing airbag
    • Overhead airbag
    • Rear side impact airbag
    • Blind Spot Warning
    • Brake assist
    • Electronic Stability Control
    • Exterior Parking Camera Rear
    • Rear Parking Sensors
    • Auto High-beam Headlights
    • Delay-off headlights
    • Front fog lights
    • Fully automatic headlights
    • Panic alarm
    • Speed control
    • Bumpers: body-color
    • Heated door mirrors
    • Power door mirrors
    • Rear Roof Spoiler
    • Roof rack: rails only
    • Splash Guards Grain (4 Piece)
    • Spoiler
    • Turn signal indicator mirrors
    • Carpeted Floor Mats w/Cargo Mat
    • Cloth Seat Trim
    • Compass
    • Driver door bin
    • Driver vanity mirror
    • Front reading lights
    • Illuminated entry
    • Leather Shift Knob
    • NissanConnect featuring Apple CarPlay and Android Auto
    • Outside temperature display
    • Passenger vanity mirror
    • Rear reading lights
    • Sport steering wheel
    • Tachometer
    • Telescoping steering wheel
    • Tilt steering wheel
    • Trip computer
    • Driver's Seat Mounted Armrest
    • Front Bucket Seats
    • Split folding rear seat
    • Center Armrest w/Storage
    • Passenger door bin
    • 17" Alloy Wheels
    • Alloy wheels
    • Wheels: 17" Black Alloy
    • Rear window wiper
    • Variably intermittent wipers
    • 3.927 Axle Ratio
    • **Clean Car Fax**

    Included Packages & Options

    Included Options
    • Carpeted Floor Mats w/Cargo Mat$225
    • Center Armrest w/Storage$320
    • Wheels: 17" Black Alloy$495

    Detailed Specifications

    • 3-point seatbelt : Rear seat center 3-point seatbelt
    • ABS Brakes : 4-wheel antilock (ABS) brakes
    • Auto headlights : Intelligent Auto Headlights (I-AH) auto on/off headlight control
    • Auto high-beam headlights : High Beam Assist (HBA) auto high-beam headlights
    • Blind spot : Blind Spot Warning (BSW)
    • Brake assist system : Brake assist system
    • Brake type : Front disc and rear drum brakes
    • Camera : Around View Monitor (AVM) aerial view camera
    • Child door locks : Manual rear child safety door locks
    • Configurable instrumentation gauges : Configurable instrumentation gauges
    • Delay off headlights : Delay-off headlights
    • Driver attention monitor : Intelligent Driver Alertness (I-DA)
    • Electronic stability control : Vehicle Dynamic Control (VDC) electronic stability control system
    • Fog lights : Front fog lights
    • Forward collision warning : Automatic Emergency Braking (AEB) forward collision mitigation
    • Front camera : Front mounted camera
    • Front impact airbag driver : Driver front impact airbag
    • Front impact airbag passenger : Passenger front impact airbag
    • Front side impact airbag driver : Seat mounted side impact driver airbag
    • Front side impact airbag passenger : Seat mounted side impact front passenger airbag
    • Gauge cluster display size (inches) : Gauge cluster display size: 7.00
    • Headlight type : Projector beam headlights
    • Headlights : LED low beam headlights
    • Height adjustable seatbelts : Front height adjustable seatbelts
    • High mount stop light : High mounted center stop light
    • Hill start assist : Hill start assist
    • Illuminated entry : Illuminated entry
    • Illuminated ignition switch : Illuminated ignition switch
    • Immobilizer : Immobilizer
    • Instrumentation display : Digital/analog instrumentation display
    • Interior courtesy lights : Fade interior courtesy lights
    • Knee airbag : Driver and passenger side knee airbag
    • Lane departure : Lane Departure Warning (LDW)
    • Left camera : Left side camera
    • Low tire pressure warning : Tire Pressure Monitoring System tire specific low air pressure warning
    • Multiple headlights : Multiple enclosed headlights
    • Number of airbags : 10 airbags
    • Occupancy sensor : Airbag occupancy sensor
    • Overhead airbags : Curtain first and second-row overhead airbags
    • Parking sensors : Rear parking sensors
    • Pedestrian detection : Automatic Emergency Braking with Pedestrian Detection (P-AEB)
    • Perimeter approach lighting : Remote activated perimeter approach lighting
    • Rear camera : Rear mounted camera
    • Rear collision warning : Rear Automatic Braking (RAB) collision mitigation
    • Rear side impact airbag : Rear side impact airbags
    • Remote panic alarm : Remote panic alarm
    • Right camera : Right side camera
    • Running lights : LED daytime running lights
    • Seatbelt pretensioners : Front seatbelt pretensioners
    • Seatbelt pretensioners number : 2 seatbelt pre-tensioners
    • Turn signal in door mirrors : Turn signal indicator in door mirrors
    • Air conditioning : Yes
    • Armrests front driver : Driver seat armrest
    • Cabin air filter : Cabin air filter
    • Climate control : Automatic climate control
    • Console insert material : Piano black console insert
    • Door panel insert : Metal-look door panel insert
    • Door trim insert : Cloth door trim insert
    • Driver seat direction : Driver seat with 6-way directional controls
    • Floor coverage : Full floor coverage
    • Floor covering : Full carpet floor covering
    • Folding rear seats : 60-40 folding rear seats
    • Front head restraint control : Manual front seat head restraint control
    • Front head restraints : Height adjustable front seat head restraints
    • Front seat upholstery : Cloth front seat upholstery
    • Front seatback upholstery : Cloth front seatback upholstery
    • Gearshifter material : Leather and metal-look gear shifter material
    • Headliner coverage : Full headliner coverage
    • Headliner material : Cloth headliner material
    • Interior accents : Chrome and metal-look interior accents
    • Manual driver seat controls : Driver seat manual reclining, fore/aft control and height adjustable control
    • Manual passenger seat controls : Passenger seat manual reclining and fore/aft control
    • Panel insert : Prima-Tex leatherette instrument panel insert
    • Passenger seat direction : Front passenger seat with 4-way directional controls
    • Rear head restraint control : 3 rear seat head restraints
    • Rear head restraint control : Manual rear seat head restraint control
    • Rear head restraints : Height adjustable rear seat head restraints
    • Rear seat folding position : Fold forward rear seatback
    • Rear seat upholstery : Cloth rear seat upholstery
    • Rear seatback upholstery : Carpet rear seatback upholstery
    • Rear seats : Rear bench seat
    • Rear seats fixed or removable : Fixed rear seats
    • Rear under seat ducts : Rear under seat climate control ducts
    • Seating capacity : 5
    • Split front seats : Bucket front seats
    • Sport steering wheel : Sport steering wheel
    • Steering wheel material : Leather and metal-look steering wheel
    • Steering wheel telescopic : Manual telescopic steering wheel
    • Steering wheel tilt : Manual tilting steering wheel
    • Tinted windows : Light tinted windows
    • 12V power outlets : 1 12V power outlet
    • Accessory power : Retained accessory power
    • All-in-one key : All-in-one remote fob and ignition key
    • Auto door locks : Auto-locking doors
    • Battery charge warning : Battery charge warning
    • Beverage holders : Front beverage holders
    • Beverage holders rear : Rear beverage holders
    • Cargo access : Manual cargo area access release
    • Cargo cover : Rigid cargo cover
    • Cargo floor type : Carpet cargo area floor
    • Cargo light : Cargo area light
    • Cargo tie downs : Cargo area tie downs
    • Clock : Digital clock
    • Compass : Compass
    • Cruise control : Cruise control with steering wheel mounted controls
    • Day/Night rearview mirror : Day/Night rearview mirror
    • Door ajar warning : Rear cargo area ajar warning
    • Door bins front : Driver and passenger door bins
    • Door locks : Power door locks with 2 stage unlocking
    • Door mirrors : Power door mirrors
    • Driver foot rest : Driver foot rest
    • Driver information center : Driver information center
    • Engine/electric motor temperature gauge : Engine/electric motor temperature gauge
    • First-row windows : Power first-row windows
    • Floor console : Full floor console
    • Floor console storage : Floor console storage
    • Fob engine controls : Intelligent Key with hands-free access and push button start
    • Folding door mirrors : Manual folding door mirrors
    • Front reading lights : Front reading lights
    • Fuel door : Manual fuel door release
    • Glove box : Illuminated glove box
    • Headlights on reminder : Headlights on reminder
    • Heated door mirrors : Heated driver and passenger side door mirrors
    • Illuminated glove box : Illuminated glove box
    • Key in vehicle warning : Key in vehicle warning
    • Keyfob keyless entry : Keyfob keyless entry
    • Keyfob remote start : Keyfob remote start
    • Low level warnings : Low level warning for fuel and brake fluid
    • Number of beverage holders : 6 beverage holders
    • Oil pressure warning : Oil pressure warning
    • One-touch down window : Driver and passenger one-touch down windows
    • One-touch up window : Driver and passenger one-touch up windows
    • Passenger doors rear left : Conventional left rear passenger door
    • Passenger doors rear right : Conventional right rear passenger door
    • Rear cargo door : Liftgate rear cargo door
    • Rear reading lights : Rear reading lights
    • Rear seat check warning : Rear Door Alert rear seat check warning
    • Rear seat direction : Front facing rear seat
    • Rear window defroster : Rear window defroster
    • Rear windshield : Fixed rear windshield
    • Rear windshield wipers : Rear windshield wipers
    • Seatback storage pockets : 2 seatback storage pockets
    • Second-row windows : Power second-row windows
    • Steering mounted audio control : Steering wheel mounted audio controls
    • Tachometer : Tachometer
    • Tailgate control : Tailgate/power door lock
    • Temperature display : Exterior temperature display
    • Tire pressure : Easy-Fill Tire Alert tire pressure fill assist
    • Trip computer : Trip computer
    • Trip odometer : Trip odometer
    • Trunk lid trim : Plastic trunk lid trim
    • Variable panel light : Variable instrument panel light
    • Visor driver expandable coverage : Driver visor with expandable coverage
    • Visor driver mirror : Driver visor mirror
    • Visor passenger expandable coverage : Passenger visor with expandable coverage
    • Visor passenger mirror : Passenger visor mirror
    • Wipers : Variable intermittent front windshield wipers
    • Body panels : Fully galvanized steel body panels with side impact beams
    • Bodyside cladding : Black bodyside cladding
    • Bodyside insert : Metal-look bodyside insert
    • Bumper rub strip front : Black front bumper rub strip
    • Bumper rub strip rear : Body-colored rear bumper rub strip
    • Bumpers front : Body-colored front bumper
    • Bumpers rear : Black rear bumper
    • Door handle material : Body-colored door handles
    • Door mirror style : Black door mirrors
    • Door mirror type : Standard style side mirrors
    • Grille style : Dark chrome grille
    • Number of doors : 4 doors
    • Paint : Non-metallic paint
    • Roof rails : Roof rails
    • Spare tire : Compact spare tire with steel wheel
    • Spare tire location : Spare tire mounted under the cargo floor
    • Special paint : Monotone paint
    • Spoiler : Rear lip spoiler
    • Tires : P205/55VR17 AS BSW front and rear tires
    • Wheel well trim : Black wheel well trim
    • Wheels : 17 x 6.5-inch front and rear machined w/painted accents aluminum wheels
    • Window Trim : Black side window trim
    • Emissions : LEV3-SULEV30 emissions
    • Emissions tiers : Tier 3 Bin 30 emissions
    • Fuel economy (city/highway/combined) : 31/36/33 MPG
    • Antenna : Integrated roof audio antenna
    • Aux input jack : Auxiliary input jack
    • External memory : External memory control
    • Number of first-row screens : 2 total number of 1st row displays
    • Primary display size : 7 inch primary display
    • Primary display touchscreen : Primary monitor touchscreen
    • RDS : Radio data system (RDS)
    • Radio : AM/FM/SiriusXMsatellite
    • Satellite trial : 3 month satellite trial subscription
    • Seek scan : Seek scan
    • Speakers : Standard grade speakers
    • Speakers number : 6 speakers
    • Speed sensitive volume : Speed sensitive volume
    • Voice activated audio : Siri Eyes Free voice activated audio controls
    • Wireless streaming : Bluetooth wireless audio streaming
    • ABS Brakes : Four channel ABS brakes
    • Alternator Type : Alternator
    • Battery run down protection : Battery run down protection
    • Battery type : Lead acid battery
    • Cylinder head material : Aluminum cylinder head
    • Displacement : 1.6 L
    • Drive type : Front-wheel drive
    • Engine : 1.6L I-4 DOHC, CVTCS variable valve control, regular unleaded, engine with 122HP
    • Engine Cylinders : I4
    • Engine Location : Front mounted engine
    • Engine Mounting direction : Transverse mounted engine
    • Engine block material : Aluminum engine block
    • Engine cooler : Engine oil cooler
    • Front anti-roll : Front anti-roll bar
    • Fuel Type : Regular Unleaded
    • Horsepower : 122 HP @6300 RPM
    • Ignition : Spark ignition system
    • Limited slip differential : Brake actuated limited slip differential
    • Lock-up transmission : Lock-up transmission
    • Overdrive transmission : Overdrive transmission
    • Powertrain type : ICE
    • Radiator : Radiator
    • Rear Springs : Regular grade rear springs
    • Selectable mode transmission : Selectable mode transmission
    • Shock absorbers : Gas-pressurized shock absorbers
    • Springs front : Front coil springs
    • Springs rear : Rear coil springs
    • Steering : Electric power-assist steering system
    • Steering type : Rack-pinion steering
    • Suspension : Standard ride suspension
    • Suspension ride type front : Independent front suspension
    • Suspension ride type rear : Semi-independent rear suspension
    • Suspension type front : Strut front suspension
    • Suspension type rear : Torsion beam rear suspension
    • Tailpipe : Stainless steel single exhaust
    • Traction control : All-speed ABS and driveline traction control
    • Transmission : 2-speed CVT
    • Transmission Type : Automatic
    • Transmission electronic control : Transmission electronic control
    • Transmission oil cooler : Transmission oil cooler
    • Valves per cylinder : 4
    • Ventilated brakes : Front ventilated disc brakes
    • Handsfree : Bluetooth handsfree wireless device connectivity
    • Smart device integration : NissanConnect featuring Apple CarPlay and Android Auto smart device mirroring
    • USB ports : 3 USB ports

    Dealer Notes

    Kicks SR, 4D Sport Utility, 1.6L 4-Cylinder DOHC 16V, FWD, Cayenne Red/Super Black, Charcoal Cloth. CARFAX One-Owner. Clean CARFAX. Cayenne Red/Super Black FWD CVT with Xtronic 1.6L 4-Cylinder DOHC 16V 31/36 City/Highway MPG 31/36 City/Highway MPG


    Buy from the dealership voted best New Car Dealership in the High Desert by readers of the Daily Press!
    Kicks SR, 4D Sport Utility, 1.6L 4-Cylinder DOHC 16V, FWD, Cayenne Red/Super Black, Charcoal Cloth, 17" Alloy Wheels, 3.927 Axle Ratio, 6 Speakers, ABS brakes, Air Conditioning, Alloy wheels, AM/FM radio: SiriusXM, Auto High-beam Headlights, Automatic temperature control, Blind Spot Warning, Brake assist, Bumpers: body-color, Carpeted Floor Mats w/Cargo Mat, Center Armrest w/Storage, Cloth Seat Trim, Compass, Delay-off headlights, Driver door bin, Driver vanity mirror, Driver's Seat Mounted Armrest, Dual front impact airbags, Dual front side impact airbags, Electronic Stability Control, Exterior Parking Camera Rear, Front anti-roll bar, Front Bucket Seats, Front fog lights, Front reading lights, Front wheel independent suspension, Fully automatic headlights, Heated door mirrors, Illuminated entry, Knee airbag, Leather Shift Knob, Low tire pressure warning, NissanConnect featuring Apple CarPlay and Android Auto, Occupant sensing airbag, Outside temperature display, Overhead airbag, Panic alarm, Passenger door bin, Passenger vanity mirror, Power door mirrors, Power steering, Power windows, Radio data system, Radio: AM/FM Audio System, Rear Parking Sensors, Rear reading lights, Rear Roof Spoiler, Rear side impact airbag, Rear window defroster, Rear window wiper, Remote keyless entry, Roof rack: rails only, Speed control, Splash Guards Grain (4 Piece), Split folding rear seat, Spoiler, Sport steering wheel, Steering wheel mounted audio controls, Tachometer, Telescoping steering wheel, Tilt steering wheel, Traction control, Trip computer, Turn signal indicator mirrors, Variably intermittent wipers, and Wheels: 17" Black Alloy.

    KBB.com Consumer Reviews

    Kelley Blue Book - KBB.com
    Overall4Out of 5
    • Excellent value but only above average vehicle.

      By techeng on Tuesday, November 12, 2019

      4.0
      I owned a 2019 Kicks for about four months after trading in a used SUV and going with something brand new. I bought it basically for the excellent value, for all the tech and features you get for the price and the unique exterior styling. But after a few weeks of owning it I found the interior left a lot to be desired. The Apple Car play and Android Auto were great features. The stereo sounded good but not great, only sounded great when used with the Sirius XM radio demo that you get for free for three months with buying the car. The AC/heat was not very precise, it either was too cool or a little too warm, we had to finagle with it by manually adjusting it every time to get comfortable, compared to our older SUV which provided us a constant stable temperature. The Kicks is considered a crossover but I found it more to be on the car side than the sport utility side. It was more like a raised car and reminded me of my old Kia Soul. I didn't have any of the problems other Kicks owners had such as having to replace the front sensor, or any of the struts due to noise. I took it on a long cross country trip and it did have excellent gas mileage, but the 10 gallon tank was too small for my taste, as I felt I had to fill it up quite often for an economy vehicle despite the great mileage, because of the small tank. The interior was nice but the seats were a little hard and started getting used to it the more we sat on them, but it really did feel more like a car than an SUV. I didn't like the simulated digital tachometer on the left side of the dashboard, I feel that tachometers should always be analog because of my old school preference with cars. There was really no center console and I didn't like that the cup holders being lined one after the other and too far back, as opposed to side-by-side for driver and passenger, and there were no rear cup holders except at the door. I did like the two USB ports in the back of the middle divider for the rear passengers, the large cargo room in the rear for a car its size, and overall interior room for a car its size. The oil and filter were real easy to change as well, don't even need to raise it with a jack to get to the drain plug and oil filter. But I tried to like the car, and I really did like it's stylish exterior, but the interior was not enough for me to want to keep it for the long term to continue making payments on it, so I traded it in for a Rogue Sport, which met more of my interior and comfort needs, and I felt I was actually in a SUV in the Rogue Sport as opposed to a raised car in a Kicks. In addition to the Kia Soul I mentioned earlier, the Kicks reminded me too much of a Nissan Versa Note with a facelift. But I would recommend the Kicks for the value and styling and great commuter car, and looking back would spend for the top of the line SR trim instead of the SV I had, but if you're going to spend that much for an SR and want a more refined vehicle, you might as well would move up to a Rogue Sport or above, unless you want to stay with the shape of the Kicks which had more of an edge, rather than the more subtle sophistication of a Rogue Sport. I don't really have complaints in the performance side of things as i don't expect much out of an engine in a vehicle in this class, I was mainly more focused on the exterior look, which was great, and interior feel, which was not as great, of the Kicks.
    • Overall great mini suv. For the low cost

      By Mike on Sunday, August 04, 2019

      4.0
      Great vehicle for its price it offers reasonable comfort and luxury feel and look. It has a light weight car feeling when driving but it feels well planted with plenty of grip when turning or breaking hard. Fairly cheap cost of maintenance $136 for synthetic oil change, tire rotation and refill of other fluids. Avg. mileage for mostly city driving 25-27 when I get long freeway driving it goes up to 41 mpg based on computer trip. Decent power for a 1.6l naturally aspirated engine, although uphills with five passengers and a/c running would be forcing it too much. Built quality structure wise is very simple, with proven reliable technology like rear drums brake and rear semi independent suspension. Huge cabin and cargo space for its relatively short wheel base. Great infotainment system with apple carplay and android auto. Sound system volume is clear and somewhat loud enough for stock. Plenty of cup holders 1 in each door and 3 in center console. 3 USB ports and cigarette lighter port. Huge sunvisor with plenty of option to modify to. Exterior Paint is very easy to dent, to scratch or to even make a deep scratch to where you can see the bare metal. Overall my wife and I we are very happy with our car. This is a car that if kept well it could easily make the 20 year mark. At a cheap cost in both short and long run.
    • Buy it you will love it.

      By Peter on Tuesday, November 13, 2018

      5.0
      Buy it you will love it. What can I say it's a great car, handles well, brakes well, loaded with safety features. The only thing I miss from my previous car is automatic day time running lights. I find no problem with the engine, seems peppy to me. It really feels great on the road and take the bumps around Tucson in a grand manner. Lots of head room, easy to enter and get out of. I wish I would have looked at Nissan years ago. I love this car.
    *Price does not include Tax, title, license and dealer fees (unless itemized above).  Not available with special finance or lease offers. Price does not include any dealer added accessories, which may include, but are not limited to: Lojack $1,995, Door Edge Guards $1,495, Battery Protection $995, Windshield Protection $1,495, Lift Kits, Royal Truck Bodies, Running Boards, Floor Liners, Market Adjustments and more. This equipment and any dealer installed accessories can be purchased by the customer at an additional cost listed on the vehicle. Information provided is believed accurate, however all specifications, pricing, and availability must be confirmed with the dealer.All prices, specifications and availability subject to change. Please contact dealer for complete & accurate pricing details. MSRP is shown for information purposes only. MSRP is not the dealer's advertised or asking price. In some instances, vehicles will sell above the MSRP.
     
    *For all Federal Tax Credits, Please consult with your own tax or legal professional to determine your individual eligibility. Tax credit amount is based on vehicle-specific component sourcing and assembly and may be subject to change. The federal tax credit is a potential future tax savings. The amount of your tax savings will depend on your individual tax circumstances.
     
    *Net Cost includes a Factory Rebate, if applicable, on this vehicle and is valid on a cash or financed purchase only by an individual for their personal use. The sale price or net cost does not apply to a lease. *All Pricing and Advertised Prices for any/all vehicles offered for sale does not include dealer installed accessories which can be purchased for an additional cost. *The Factory Rebates may not be available on this vehicle if you elect to take advantage of a Special Alternative APR or Special Lease program. Some Factory Rebates are California Resident specific and may vary for residents of other states. *No sales to Dealers, Brokers or Exporters. For out of state purchase, customers must be present to purchase. If shipping is required, dealership must facilitate; no exceptions. Please contact us for special Multi-Vehicle or Fleet pricing. Prices are plus government fees and taxes, any finance charges, $85 documentary fee, $34 electronic registration fee, any emission testing charge and $1.75 per new tire state tire fee. All vehicles are subject to prior sale. *While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Leasing & financing available on approved credit. Trade-ins accepted. * The estimated selling price that appears after calculating dealer offers is for informational purposes, only. You may not qualify for the offers, incentives, discounts, or financing. Offers, incentives, discounts, or financing are subject to expiration and other restrictions. See dealer for qualifications and complete details. *Images, prices, and options shown, including vehicle color, trim, options, pricing and other specifications are subject to availability, incentive offerings, current pricing and credit worthiness.
     
    *Policy on Hand Control Driving Devices
    To accommodate our customers, Dealer will install portable hand control units that the customer provides to Dealer in order to test drive a vehicle, so long as the device can be installed and removed without physical modification or alteration to the vehicle. If the customer does not have a portable vehicle hand control unit, Dealer will provide one.
    For the safety of our customers and employees, these hand control units are installed at our service department. Appointments for a vehicle test drive using a hand control device are strongly recommended to ensure that a licensed technician is available to install the hand control device and to conduct a safety test before the customer test drive. Any questions regarding this policy, please contact the General Manager.